The Pylon Square is not an open advertisement platform. Every medical facility undergoes a strict verification process, including:

• Medical license verification
• Facility safety standards
• Experience with international patients
• Language support capabilities

Only clinics and hospitals that meet our standards are listed.

Absolutely. The Pylon Square serves both:

• Residents in Korea: Easy access to verified medical services
• Medical tourists: Book appointments before your trip and get support throughout your journey

We also provide medical tourism visa invitation letter support.

Browsing hospitals, reading articles, and participating in The Pylon Club community are completely free.

• For booking appointments:
  A reservation deposit of ₩10,000 is required to confirm your appointment.

Treatment costs are paid directly at the hospital or clinic based on the procedures you choose.

To ensure fair appointment opportunities for all patients, we require a ₩10,000 reservation deposit before confirming your visit.

Here's how it works:

1. Pay the deposit: Submit ₩10,000 when requesting your appointment
2. Hospital confirms: The hospital reviews your preferred date and time
3. Get confirmation: You'll receive a confirmation email once approved
4. Visit & pay: At your appointment, pay the treatment fee minus the ₩10,000 deposit

Example: If your treatment costs ₩200,000, you only pay ₩190,000 at the hospital (since you already paid ₩10,000 as deposit).

For Medical Appointments:

Full Refund (100%):

• Cancel up to 1 day before your appointment

No Refund:

• Same-day cancellation
• No-show (missing your appointment)

Free Reschedule:

• You can change your appointment date/time on the same day at no charge
• Important: Once your scheduled time has passed, you cannot reschedule and your deposit will not be refunded

For Travel & Tour Products:

Travel products follow a separate refund policy:

Full Refund (100%):

• Cancel 7 days or more before the travel date

50% Refund:

• Cancel 5 days before the travel date

No Refund:

• Cancel 2 days or less before the travel date
• No-show (not arriving at the meeting point on time on the day of departure)

Our network includes:

• Traditional Korean Medicine Clinics
• Cosmetic and Plastic Surgery Centers
• Advanced Cancer Treatment Facilities
• Orthopedic and Sports Medicine Clinics
• Cardiovascular and Cardiac Surgery Centers
• Fertility and Women's Health Specialists
• Preventive Care and Health Screening Centers

Yes. We offer:

• Multilingual support during booking
• Medical record translation services
• Coordination with your home country physicians
• Support throughout your treatment journey

The Pylon Club is our community platform where foreigners living in or visiting Korea can:

• Share information about life in Korea
• Access weekly newsletters and expert columns
• Connect with neighbors facing similar experiences
• Get exclusive event invitations

Download the app or follow us on Instagram to join!

www.thepylonclub.com

Yes, we can provide medical tourism visa invitation letters. However, there are specific requirements:

Medical Tourism Visa (C-3-3) and Caregiver Visa (G-1-10):

Invitation letters are available only for visitors coming to Korea for:

• Surgery
• Cancer treatment (chemotherapy, etc.)
• Treatment for medical conditions requiring clinical intervention

For Cosmetic Procedures:

If you're visiting Korea only for:

• Cosmetic plastic surgery
• Dermatology treatments
• Beauty procedures

You can enter Korea on a standard tourist visa. Tourist visa requirements vary by country and can be arranged individually according to your nation's visa policy. We cannot provide invitation letters for standard tourist visas.

We provide comprehensive post-treatment support:

• Follow-up consultations with your Korean medical team
• Medical record translation and transfer
• Ongoing care coordination with your home country physicians
• Customized travel experiences during recovery
• Support for any questions

Yes. The Pylon Square is:

• A registered foreign patient attraction agency with the Korea Health Industry Development Institute (Medical Korea)
• A registered general travel agency with the Korea Tourism Organization

We comply with all Korean medical overseas expansion laws, medical advertising regulations, and the Tourism Promotion Act.