Contact Us

Beyond Booking,
Into Care

Customer Support

Monday to Friday, 10:00 AM - 5:00 PM

*Tap the Blue chat button on the bottom right to start a conversation!

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Pre-Treatment Consultation

  • Support for medical tourism visa invitation letters
  • Detailed medical history review with Korean specialists
  • Treatment plan consultation in your preferred language
  • Cost transparency with no hidden fees
  • Insurance verification and claim assistance

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During Your Visit

  • Airport pickup and accommodation arrangements
  • Personal patient coordinator throughout your stay
  • Real-time translation services during consultations
  • Cultural and dietary considerations in your care plan

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Post-Treatment & Travel Support

  • Follow-up consultations with your Korean medical team
  • Medical record translation and transfer services
  • Ongoing care coordination with your home country physicians
  • Customized travel experiences during your recovery period
  • Support for any post-treatment or travel-related questions

FAQ

Review the common questions!

Check the frequently asked questions that our customers often ask.

Business Contact

Partner with Korea's Leading Wellness Concierge

Are you a hospital, clinic, travel operator, or service provider interested in expanding the horizon of Korean Wellness? We’re thrilled to hear from you!

Let's discuss what we can accomplish together!